This website and related online courses are owned and operated by IlluminateAI Limited (“IlluminateAI” or “We”). These Terms and Conditions govern use of the website and course purchase & access by users (“You” or “Your”). Please read these terms carefully before using our website or purchasing any courses.
Acceptance of Terms
By accessing this website, purchasing any courses, or using any services provided through our site, you hereby accept and agree to be legally bound by these Terms & Conditions. If you do not accept these terms, you should not use this website or our online course offerings.
Modifications to Terms
IlluminateAI may modify these terms at any time and such changes will be effective immediately upon posting to our website. We encourage you to review these terms periodically for updates. Your continued use of our website and courses following changes means you accept the revised terms.
Course Access & Usage Rights
Purchased courses may only be accessed and used by the buyer of the specific course as per user login credentials. Courses and related materials are for personal, non-commercial, non-transferable usage only. You obtain no reproduction rights or intellectual property rights to the course content. Sharing of login credentials is strictly prohibited.
Fees & Payments
All fees for online courses will be displayed prior to purchase. All payments must be made upfront in GBP. The customer bears any transaction fees related to remittance of payments. IlluminateAI reserves the right to update its prices and course costs without notice. We are not liable for changes in exchange rates impacting foreign transactions.
Cancellation & Refunds
We want you to be 100% happy with your purchase. If you do not think you have got any value then you have the right to request a cancellation and refund within 7 calendar days from date of transaction. All we ask is that you tell us why so we can improve the course. To request a refund, email us at hello@illuminateai.co.uk.
Account Termination
IlluminateAI reserves the right to suspend or terminate any individual account if we determine there is breach of these Terms, illegal use, multiple refund requests, or other suspicious activity. We reserve all legal rights in any such instances.
Warranties & Disclaimers
We strive to provide updated and accurate course content but do not guarantee completeness or error-free operation. Our courses are for guidance purposes – final business decisions rest with the customer. We disclaim any liabilities for adverse outcomes from course usage.
Confidentiality & Privacy
We agree not to disclose any customer data except as needed to deliver agreed services. We take privacy commitments seriously and secure customer data as per standards data protection regulations. Please view our Privacy Policy for details.
Contact Information
For any queries, concerns or issues related to our website, course offerings or terms of usage, please contact us at: hello@illuminateai.co.uk