AI-Powered Agents at First Notice of Loss:
Transforming Claims from the Start
Watch free and on-demand, anytime, anywhere.
Designed specifically for leaders in the UK Insurance market, discover how AI can revolutionise your claims process.
First Notice of Loss (FNOL) is where speed and accuracy set the tone for the whole claim, with 68% of policyholders saying the FNOL experience directly impacts their satisfaction with the entire claim. Most reports still arrive by email, phone or attachment. Details are often missing, equating to teams chasing information and lost time accumulated.
In this live session we will show an AI FNOL agent built with Microsoft Copilot Studio. It reads unstructured messages, extracts the right details, classifies the claim, checks the correct policy system and creates the claim record ready for a human agent to pick up.
Your speakers
Jess Williams,
Sales Director
Iain Kennedy,
Head of Pre Sales
Claire Carmichael, Innovation Director