Blogs

The “Human in the Loop” Problem Blog

March 18, 2026

The “Human in the Loop” Problem

"This is the slowest it will ever be."  That was the line running through Claire…

Claire Carmichael 0

2025 in Review and 2026 Predictions – What we Expected, What Actually Happened, and What’s Next Blog

November 24, 2025

2025 in Review and 2026 Predictions – What we Expected, What Actually Happened, and What’s Next

"This is the slowest it will ever be."  That was the line running through Claire…

Cara Burns 0

Beyond the Hype: What AI Really Looks Like in Practice Blog

November 13, 2025

Beyond the Hype: What AI Really Looks Like in Practice

David Stewart's first week at Illuminate AI happened to coincide with the FT Live: Future…

Cara Burns 0

Can we find Humanity in the Future of AI? Blog

November 11, 2025

Can we find Humanity in the Future of AI?

In a time of geopolitical uncertainty, Jess Williams - Sales Director is more optimistic about…

Cara Burns 0

Why Scotland’s Food & Drink Sector Needs an AI Strategy Now Blog

November 11, 2025

Why Scotland’s Food & Drink Sector Needs an AI Strategy Now

Scotland's food and drink industry has always been defined by quality, heritage, and the ability…

Cara Burns 0

Microsoft’s new in-house AI Models means Great News for our Clients Blog

August 29, 2025

Microsoft’s new in-house AI Models means Great News for our Clients

MAI-Voice-1 and MAI-1-preview point to faster, cheaper Copilot experiences  and more choice for enterprise teams.

Cara Burns 0

Making Copilot Work Smarter: Memory and Custom Instructions in UK Financial Services Blog

August 18, 2025

Making Copilot Work Smarter: Memory and Custom Instructions in UK Financial Services

Microsoft 365 Copilot now includes Memory and Custom Instructions, allowing firms to set tone, recall…

Cara Burns 0

What is ChatGPT 5? Blog

August 8, 2025

What is ChatGPT 5?

ChatGPT-5 is OpenAI’s newest and most capable model, delivering smarter, faster, and more accurate results…

Cara Burns 0

Beyond the First Prompt: Are You Actually Using AI Well? Blog

July 17, 2025

Beyond the First Prompt: Are You Actually Using AI Well?

Most people are still using AI like a souped-up search bar—useful, but nowhere near its…

Cara Burns 0

The Rise of the Hero Agent: Why AI Needs a Front Door Blog

July 16, 2025

The Rise of the Hero Agent: Why AI Needs a Front Door

Your employees are drowning in apps. AI can change that, if you use it smartly.

Cara Burns 0

Why I Built My Own Custom GPTs — And Why You Should Too Blog

July 15, 2025

Why I Built My Own Custom GPTs — And Why You Should Too

As Head of Presales at Illuminate AI, Iain Kennedy shares how his 3 custom GPTs…

Cara Burns 0

Beyond the Hype: Responding to Gartner’s GenAI Reality Check Blog

July 3, 2025

Beyond the Hype: Responding to Gartner’s GenAI Reality Check

Gartner’s 2025 Hype Cycle for Generative AI shows that while GenAI remains highly disruptive, many…

Cara Burns 0

The 5-Point Copilot Advantage: How UK FS Firms Are Winning with AI Blog

June 9, 2025

The 5-Point Copilot Advantage: How UK FS Firms Are Winning with AI

Microsoft 365 Copilot transforms UK Financial Services operations through five key workflows, delivering measurable time…

Cara Burns 0

The AI Risk Assessment: Six Questions Every Financial Executive Must Ask Before Investing Blog

June 2, 2025

The AI Risk Assessment: Six Questions Every Financial Executive Must Ask Before Investing

Financial services executives must evaluate AI tools beyond flashy demos by focusing on six critical…

Cara Burns 0

Beyond AI Promises: The Metrics that Matter Most to Financial Services Boards Blog

May 26, 2025

Beyond AI Promises: The Metrics that Matter Most to Financial Services Boards

AI delivers measurable ROI for UK financial services when you track the right metrics across…

Cara Burns 0

Microsoft Build 2025: The Agent Revolution Has Arrived Blog

May 22, 2025

Microsoft Build 2025: The Agent Revolution Has Arrived

Microsoft Copilot Chat is helping financial services leaders make faster, smarter decisions—turning AI from a…

Cara Burns 0

Exploring Latest AI Trends and Developments: A New Era of Innovation Blog

May 15, 2025

Exploring Latest AI Trends and Developments: A New Era of Innovation

Discover the latest AI trends and their profound implications for industries and society at large.

billy.lyle@ghfway.co.uk 0

3 High-Impact Microsoft Copilot Chat Wins Driving ROI for Financial Services Blog

May 14, 2025

3 High-Impact Microsoft Copilot Chat Wins Driving ROI for Financial Services

Microsoft Copilot Chat is helping financial services leaders make faster, smarter decisions—turning AI from a…

Cara Burns 0

Why your AI Strategy will Fail without C-Suite Fluency Blog

April 17, 2025

Why your AI Strategy will Fail without C-Suite Fluency

AI won't deliver ROI unless senior leaders know how to drive it. Learn why AI…

Cara Burns 0

Talk the Talk: How Copilot Studio Reinvents Contact Centre Voice Blog

April 2, 2025

Talk the Talk: How Copilot Studio Reinvents Contact Centre Voice

As organisations modernise their contact centres, voice remains one of the most essential—and complex—channels to…

Cara Burns 0

ChatGPT Just Got Visual – Here’s Why That Matters Blog

March 31, 2025

ChatGPT Just Got Visual – Here’s Why That Matters

A few years ago, AI-generated images looked… well, AI-generated. Blurry hands, distorted faces, and uncanny…

billy.lyle@ghfway.co.uk 0

Decoding AI Deepfakes: A New Era in Artificial Intelligence Blog

March 31, 2025

Decoding AI Deepfakes: A New Era in Artificial Intelligence

Dive into the transformative world of AI deepfakes. Discover their impact on industries, ethics, and…

billy.lyle@ghfway.co.uk 0

AI Language Bias and Censorship: A Double-Edged Sword in China Blog

March 25, 2025

AI Language Bias and Censorship: A Double-Edged Sword in China

Discover how AI Language Bias and Censorship in China affect businesses, innovation, and global discourse.

billy.lyle@ghfway.co.uk 0

AI in Autonomous Vehicles: GM & Nvidia’s Vision Blog

March 24, 2025

AI in Autonomous Vehicles: GM & Nvidia’s Vision

Explore how the GM and Nvidia AI partnership is paving the way for an autonomous…

billy.lyle@ghfway.co.uk 0